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Terms & Conditions

Last update: July 14th, 2023

General:  Safariline, Ltd., (hereinafter referred to as “Safariline’) acts solely as the agent for the client in all respects. Please read and understand all information contained in the Terms & Conditions and on the invoice.  A safari is a specific type of Tour, therefore, throughout this document, the use of the term Tour also applies to a Safari. Should you have questions please call the Safariline office. (630 466 0301)

Deposits, Booking Procedures & Payment Terms

At the time of confirmation, 35% of the land tour cost is due with the completed signed tour registration form.  Upon receipt, pre-departure documents and itinerary will be sent. Seventy-Five days prior to departure, the final balance of your invoice is due payable by check, wire transfer or credit card (American Express, Visa, MasterCard, Discover).  In certain cases, an additional deposit or payment may be required, i.e. (Gorilla Permits, Airline tickets). Also required at this time is proof of Trip Insurance.

 

If reservation is affected within 75 days of commencement of travel, the entire amount is required at time of confirmation.  If payment installments are not paid when due, Safariline reserves the right to treat the reservation as cancelled.  A $50 reinstatement charge per person in addition to late charges calculated at 1.5% per month may be charged.  Safariline reserves the right to terminate or decline to retain any person as a participant at any time.

Cancellation, Change Fees & Refunds.

Safariline will not cancel a tour, holiday or other travel arrangement once the client has paid in full unless it becomes necessary to do so as a result of hostilities, war or threat of war, civil strife, industrial dispute, terrorist unrest, active or threatened natural or nuclear disaster, fire or adverse weather conditions or if a group tour does not have a minimum required participants, or for any other adverse event beyond the control of Safariline. In the event of cancellation, Safariline will inform the client without delay and will make every effort to offer a suitable and comparable alternative.   

 

 

The following cancellation fees apply: 

 Written cancellations received more than 75 days prior to departure will be subject to the nonrefundable -

  • $500.00 per person fee, plus any fees or penalties accessed by the tour operator, hotels, lodge operators, airline, ground handlers, and any supplier up to the deposit of .. 35% of the tour cost.  

  • Between 74 and 61 days prior to the scheduled departure date:  ………... 50% of total tour costs.

  • Between 60 and 46 days prior to the scheduled departure date:  …………75% of total tour costs.

  • Within 45 days of departure including the scheduled departure date: …..  100% of total tour costs.

 

Airline tickets are not included in the tour price cancellation fees and are subject to the airline change/cancellation fees at the time of booking. Travelers/trip insurance program is NOT included in the tour price.  It is understood that refunds cannot be made to passengers who do not complete the tour for any reason whatsoever, fail to join a safari or join after departure.

Insurance

Travel insurance is mandatory, not included in the tour cost and should be taken out within 10 days of deposit. Safariline requires all clients to purchase minimum travel protection insurance coverage. The following coverage components are strongly recommended and required by the lodges and ground handlers on your itinerary:

Trip cancellation & interruption, emergency medical evacuation (minimum $500,000 – 1Million), major medical, trip delay and any loss of personal effects. Travel insurance can be purchased from Safariline for this full coverage.

 

Travelers residing outside the USA must purchase independent travel insurance and provide proof of coverage.

Passport, Visas, Health & Entry Requirements

Passports: A valid passport is required for travel with three blank visa pages, (at least two facing visa pages) and expiration at least six months after your return date. NB: Endorsement pages DO NOT count as Visa pages. 
Visas:  A visa may be required for the countries traveling.  It is the traveler’s responsibility to secure a visa in ample time prior to departure. Without valid documents, entry may be denied. 

All participants should be in good health and capable of walking. For disabled passengers’ special provisions can be made by Safariline when advised of this, to plan accordingly. By forwarding the deposit for passage, the passenger certifies that he/she does not have any physical or other conditions of disability that would create a hazard for him/herself or other passengers that have not be advised in writing to Safariline.  If you are a contagious disease carrier, you must let us know when booking your safari. Malaria is endemic to most regions of Africa. Some countries may require proof of Covid 19 vaccination or PCR test.  Before traveling, check with your doctor for recommendations and requirements concerning vaccines and medications that are necessary or suggested between countries and the countries visited.  Certain countries may require specific inoculations for entry, even if it is due to a connection flight.  Specific information is available on the Center for Disease Control (CDC) website: www.cdc.gov

Airline: Safariline has no control over any airline operations.  Airline delays and extra expenses incurred due to delays are not the responsibility of Safariline.  We will do our best to facilitate services that are necessary. 
 

Travel in Africa, Middle East, Asia & Latin America 

NO matter how deluxe your trip, while traveling in Africa, the Middle East, Asia and Latin America there can be delays in immigration and customs, occasional equipment breakdowns; road can be rough, things are not always on time as well as other unpredictable situations.  Safariline will do our best to avoid uncomfortable situations but cannot be held responsible for these “Third World Style Adventures.” 

Tour Participation:

Tour participants should be willing to share spots for photography in vehicles, should be on-time and respect other’s needs   If problems arise discuss them with your guide or local management. If you have a serious health problem, physical or mental, should not register for this tour/safari without prior consent of Safariline and tour suppliers.

Baggage:  

The most restrictive baggage requirements will apply.  Please note that many Tours & Safaris operate with small aircraft and have weight restrictions with a maximum of 15kg soft-sided baggage.  Any additional baggage charges incurred are the sole responsibility of the traveler.

Responsibility:  

Independent Suppliers: It is clearly understood that Safariline acts only as agent for the passengers’ securing transportation, hotel/resort/lodge/camp accommodation, restaurants/meals, activities, air transportation and other independent suppliers who are not related to Safariline and assumes no responsibility, howsoever caused, for personal injury, damage, loss, accident, expense, delay, act of God or military action beyond their control.  Safariline is not liable for “Acts of God”, fire, weather, civil disturbances, riots, terrorist acts, strikes, thefts, pilferage, epidemics, quarantines, dangerous incidents by land, sea or air travel, and other similar incidents beyond Safarilines ability to control.

 

Travelers bookings are accepted by Safariline as agent for the independent operators and the services provided by these operators are offered subject to the terms and conditions contained in the tickets, exchange orders or vouchers issued by them and/or their suppliers. Though Safariline has made every attempt to choose the best suppliers available it has no control over their operators’ procedures and cannot be liable for any personal injury or property damage which may occur whether this is caused by wrongful, negligent, or arbitrary acts, omissions on the part of a supplier, its employees, and others not under the direct control of Safariline.  The passenger ticket issued by the airline carrier is the sole contract between the passenger and the carrier.  Safariline is not responsible for unexpected transportation delays and changes, nor liable for additional expenses or loss of time that may be incurred. The onus is upon the guest to ensure that passports and visas are valid for the countries visited.  Safariline shall not be responsible for any inadvertent errors on their website, listed in their brochure or other descriptive material.  On advancement of payment the depositors agree to be bound by the terms and conditions mentioned here. 

Liability & Travelers Responsibilities: 

As Safariline deals predominantly with third world countries which can experience problems such as vehicle breakdowns, lack of supplies (including fuel and spare parts) as well as drought and unusual conditions, Safariline can not be held responsible if the countries internal infrastructure causes adverse affects. Nor if these effects prevent the ground operator from delivering the usual standard of service.  While Safariline has made every attempt to retain the services of reliable trustworthy ground handlers and independent suppliers.

  

Safariline cannot be held liable for any routine or extraordinary variations to any tour or other problems which may arise.  Safaris are by their nature adventure holidays where changes in the details and timing of an itinerary can vary depending on the conditions prevailing and facilities available. Some activities may carry inherent risk including but not limited to: flightseeing; elephant, horseback, camelback safaris,

 

gorilla/chimp treks, hot air ballooning, walking/hiking/climbing safaris, and whitewater rafting. Should you elect to participate in such activities you will do so at your own risk.  Note that not all traveler’s insurance policies cover these activities without an additional rider. Exercise common sense and caution during your travels. Please be aware that these safaris may take you into close contact with wild animals. Attacks by wild animals are rare, but no safari into the African wilderness can guarantee this will not occur. Neither Safariline, the company, their employees, nor agents can be held responsible for any injury or incident on the safari.

Contact Us

If you have any questions about these terms, please contact us by one of the follow options:

By email to: info@safariline.net

By post to:  Safariline, Ltd

13 Sidlaw Hills Drive,

Bella Vista, AR 72715

or by phone: 1(630) 466-0301

All travelers must review and sign a waiver form covering these terms typically before disembarking.

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